Who can buy ECICS’s private car insurance?
What is “Excess” in a motor policy?
What is an “unnamed driver” in motor policy?
Can anyone drive or use my car?
Is it safe to make payments to ECICS?
How to make a payment?
What is No Claim Discount (NCD)?
Is my NCD transferable?
If I make a claim, will I automatically lose my NCD?
Will I lose my NCD if there is a break in ownership of my vehicle?
What is No Claim Discount Protector (NCDP)?
How can I enjoy the benefits of No Claim Discount Protector (NCDP)?
What are the conditions for Waiver of Standard Excess?
When can I renew my road tax?
What are my options available if I am not at fault for the accident?
Why is it important to make an accident report?
What is the time frame for me to report the accident?
Do I still need to make an accident report even if there are no damages to my vehicle or a private settlement had been reached between parties involved?
How do I submit a motor claim that involves Theft or Fire or Acts of Vandalism?
When will a vehicle claim be settled on “Total Loss” basis ?
Can I claim against a foreign registered motorist ?
Why should I not accept assistance from towing services or workshops that appeared at accident scene?
What should I do if I receive a Third Party’s solicitor letter?
I recently sold my vehicle; how can I cancel my policy?
What should I do on the claim declaration?
If I made a claim under my private car policy, am I still entitled to a cancellation refund?
What is a security bond?
What does the Enhance FDWAssure Insurance cover?
What is the MOM’s enhanced medical insurance requirements?
Are pre-existing medical conditions covered under the policy?
How to determine the effective start date of the policy?
My Domestic helper’s age is 61 years old; can I still renew her policy?
When can I renew my FDW’s work permit?
What are the payment methods available?
Why is the policy not exactly in 12 or 24 months period?
I recently canceled my FDW work permit, how do I cancel my FDW Insurance?
How much is my refund?
What if I have more questions about this insurance?
How do i submit my medical claims?
Mon to Fri (excluding PH) 08:30hrs - 18:00hrs
For email enquiries
#09-04A Singapore Post Centre Singapore 408600
ECICS Insurance is regulated by the Monetary Authority of Singapore (MAS)