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Easy claims reporting and submission process to make it less stressful for you when you really need it.
Yes, you may own more than 1 Motor Excess Protector insurance policy provided that each Motor Excess Protector insurance policy covers 1 unique vehicle registration number.
Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.
ECICS will be transmitting the details of your Private Car Policy to LTA upon successful enrolment within 3 business days. Please contact our mainline if you require support to urgently submit to LTA for online road tax renewals. Alternative, you can proceed to LTA office with the Certificate of Insurance to physically renewal your road tax at LTA office. Our mainline number is +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm).
Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm) or write to us at customerservice@ecics.com.sg.
All earned Family-NCD will be reduced according to the GIA NCD framework (https://gia.org.sg/). However, with the Family NCD benefit still in place, it means all the Family NCD members can continue to earn 10% with each year of safe driving (max at 50%).
• Outpatient Medical Expenses (For Accident) cover medical bills for outpatient treatments that arise solely from Accident. For example, your FDW accidentally scalds her hand while cooking and requires dressing for the burn.• Hospital & Surgical Expenses cover inpatient medical bills for treatments related to both accidents and illnesses.
No, you are not able to purchase the Waiver of Counter Indemnity after policy has incepted.
MOM will issue the discharge letter 1 week after the FDW has left Singapore. Please provide us with a copy of the discharge letter to proceed with your cancellation.Please note that the effective date of insurance cancellation will be determined based on the discharge date from MOM, not the date when the work permit is cancelled.
No. The Security Bond is included in our Enhanced MaidAssure along with MOM’s minimum medical and personal accident insurance as a package. We do not offer just the Security Bond.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
We do not cover usage for food, parcel or other delivery services.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
All riders need to be named in the policy. Unnamed riders are not covered.
Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.
It is advisable to make a claim on your own insurance policy. Making a claim against motorists from another country can turn out to be costly and time-consuming. If you are not at fault, your NCD will not be affected.
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
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