We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

If you or a loved one suffers an injury, permanent disability, or death due to an accident, ECICS is here to support you with a straightforward claims process.
Acting quickly and submitting the right documents ensures faster claim assessment and peace of mind during difficult times.





Email: claims@ecics.com.sg
Claim Form: Download Personal Accident Claim Form
The Insured Person must be: - a resident of Singapore who is permanently residing in Singapore; and - between 18 and 65 years old (both inclusive) at the time of application.
No, you do not need to go for a medical checkup but you will need to declare that you are in good health and free from physical or mental defect or infirmity or disease.
Yes. You must notify us if there are any change in circumstances during the period of insurance affecting the risk such as changes in occupation or country of residence.
The Insured Person must be: - the natural child, legal step-child, legally adopted child or ward of the Policyholder; and - age above 1 month old and under 21 years as at the time of the application for the Policy if the Insured Person was not enrolled in a tertiary institution as at that time. If the Insured Person was enrolled in a tertiary institution as at the time of the application for the Policy, he or she must be of an Age under 25 years as at that time; and - unmarried as at the time of the application for the Policy and remains unmarried throughout the Period of Insurance.
Yes, if you change your mind after the policy is issued, please write to us within 14 days from the date of receipt of the policy. We will refund you in full subject to no claims made under the policy.