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Frequently Asked Questions

Can the Tesla Fractional Shares be encashed?

No, the value of Tesla Fractional Shares credited for this campaign cannot be encashed.

What is the time coverage for our Tesla Motor Insurance?

The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.

Can I exchange the Shell Fuel e-Voucher for cash?​

No, the voucher cannot be encashed.​

What should I expect after pre-purchasing a new policy in advance?

You will receive an email containing the policy documents when you have successfully purchased ECICS Enhanced Maidassure policy. New and transfer maid policies purchased:• within 14 days before the effective date,MOM’s record will be updated within 3 working days after the policy purchase date• more than 14 days before effective date,MOM’s record will be updated within 14 days before policy start dateRenewal maid policy:• MOM’s record will be updated after MOM sends you the work permit renewal notice. We will send you another email once the bond is successfully transmitted to MOM. Please check the MOM portal and ensure that the electronic transmission to MOM is completed before your FDW arrives in Singapore. Failure to do so will result in the Immigration and Checkpoints Authority denying her entry, and she will be sent back to her home country.As the work permit may not be due for renewal yet, the security bond will only be transmitted to MOM

Can I stack the Tesla Fractional Shares promotion with other existing promotions?

Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.

What is the time coverage for our Tesla Motor Insurance?

The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.

Who is eligible for the Tesla Fractional Shares?

The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.

Are there any fees involved in claiming Tesla Fractional Shares?

No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.

How do I purchase Tesla Motor Insurance policy online?

You may purchase Tesla Motor Insurance policy directly through our ECICS website >https://www.ecics.com/promotions/tesla-promotion

How will I receive the redemption link?

Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.

Can existing policyholders get this too?

Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.

Can I transfer the benefits to another account?

No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.

Is there support available if I’m unable to set up my Charge+ account?

Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about

Is there a minimum premium or policy type required?

This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.

What if I have multiple EV policies?

The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.

Am I eligible for the Shell Fuel e-Voucher Promotion if I have made claims on my policy?​

Renewal policyholders who have made one (1) or more claims during the current policy year are not eligible for this promotion.​

How much is the Shell Fuel e-Voucher worth?​

New customers can receive S$100, and renewal customers S$60, subject to terms and conditions.​

What is the ECICS Shell Fuel e-Voucher Promotion?

It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.​

What if I have multiple vehicles insured with ECICS?​

If you purchase a new ECICS Comprehensive Private Car Insurance policy for a different vehicle not currently insured by ECICS, you are eligible for S$100 Shell Fuel e-Voucher for the new vehicle.​

What if I provided the wrong email address?​

ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.​

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