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Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
It is advisable to make a claim on your own insurance policy. Making a claim against motorists from another country can turn out to be costly and time-consuming. If you are not at fault, your NCD will not be affected.
Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 9:00am - 6:00pm) or write to us at customerservice@ecics.com.sg.
The eligibility criteria states that the insured FDW must be between 23 and 60 years old at the time of application. This means that individuals outside of this age range may not qualify for coverage under the insurance policy.
Just simply select our Comprehensive Family NCD Builder Plan during purchase and add your family members as named drivers.
No, ECICS Commercial Vehicle insurance policy is on authorised drivers basis. It covers any person who is driving on your order or with your permission, provided it is in relation to your business and the person driving is permitted to drive in accordance with the licensing or other laws or regulations to drive the vehicle.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:
- Accidental Death or Permanent Disablement,
- Hospital & Surgical Expenses,
- Replacement/Re-hiring Expenses,
- Wages & Levy Reimbursement,
- Repatriation Expenses,
- Insurance bond guarantee.
For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, or email us at customerservice@ecics.com.sg.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.
We accept payment via Visa/Master Retail Debit or Credit Card online.
To implement for MI policies, renewals or extensions with start date effective from:
1 July 2023 (Stage 1)
• Introduction of a co-payment element* for employers and insurers for amounts above $15,000, up to an annual claim limit of at least $60,000
1 July 2025 (Stage 2)
• Standardisation of allowable exclusion clauses
• Introduction of age-differentiated premiums for those aged 50 and below, and those aged above 50
• Requirement for insurers to reimburse hospitals directly upon the admissibility of the claim
Please visit MOM's website here for more information on the MI enhancements.
You are eligible for ECICS Private Motor Car insurance if:
- You and your named drivers (if any) is/are the resident(s) of Singapore possessing a valid NRIC/FIN;
- You are the main driver and owner of the Private Car;
- You and your named drivers (if any) is/are not an existing ECICS’ Private Motor Car Policyholder with claims.
- Neither you nor your named drivers (if any) has had his/her driving license (any class) suspended or cancelled in the last 3 years;
- Neither you nor your named drivers (if any) has had his/her private car insurance refused, declined renewal or terminated by any insurers;
- Your Private Car is or will be registered with the Land Transport Authority (“LTA”) and;
- Your Private Car is not and will not be used for commercial purpose, hire and reward, rental or leasing.
A No Claim Discount Protector protects your NCD on renewal and allows you to make a claim under your policy without affecting your NCD. Without it, your NCD will be reduced should a claim be made under your policy.
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
Please declare all claims (excluding windscreen claims) made against your private car insurance during the past 3 years.
The policy that experiences the accident claim will have the entire group of Family NCD members' (named drivers) Family-NCD reduced according to the GIA NCD framework (https://gia.org.sg/). We believe that promoting safe driving is a family affair. However, the other policy with us will not be affected, all earned Family-NCDs in that policy will remain intact.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We do not cover usage for food, parcel or other delivery services.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
All riders need to be named in the policy. Unnamed riders are not covered.