We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
1. Fire or Lightning 2. Riot and Strike 3. Malicious Damage 4. Aircraft Damage 5. Impact Damage 6. Explosion 7. Earthquake, Volcanic Eruption, Hurricane, Cyclone, Typhoon and Windstorm and Flood Arising Therefrom 8. Extended Flood 9. Bursting or Overflowing of Watertanks, Apparatus or Pipes
The natural child, legal step-child, legally adopted child or ward of the Policyholder who is age above one (1) month old and under twenty-one (21) years as at the time of the application for the Policy if the Insured Person was not enrolled in a tertiary institution as at that time. If the Insured Person was enrolled in a tertiary institution as at the time of the application for the Policy, he or she must be of an Age under twenty-five (25) years as at that time. The Insured Person must be unmarried as at the time of the application for the Policy and remains unmarried throughout the Period of Insurance.
The Policyholder must consent to the PDPA (Personal Data Protection Act 2012), and their name and NRIC must match the records in their POEMS account. Any additional information required will be requested by POEMS.
Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm) or write to us at customerservice@ecics.com.sg.
Redemption must be made within one month of your Tesla Motor Insurance policy activation date (please note this is different from the purchase date of your policy). Any redemptions made after this period will be deemed considered invalid.
MOM will issue the discharge letter 1 week after the FDW has left Singapore. Please provide us with a copy of the discharge letter to proceed with your cancellation.Please note that the effective date of insurance cancellation will be determined based on the discharge date from MOM, not the date when the work permit is cancelled.
We accept payment via Visa/Master Retail Debit or Credit Card online.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.
No, she is not covered unless she is travelling with you. We recommend purchasing a separate travel insurance for your FDW as the coverage would be more comprehensive for overseas situations where medical and evacuation costs are expected to be much higher.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
All riders need to be named in the policy. Unnamed riders are not covered.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We do not cover usage for food, parcel or other delivery services.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
The policy that experiences the accident claim will have the entire group of Family NCD members' (named drivers) Family-NCD reduced according to the GIA NCD framework (https://gia.org.sg/). We believe that promoting safe driving is a family affair. However, the other policy with us will not be affected, all earned Family-NCDs in that policy will remain intact.
If your policy covers Unnamed Drivers, there are additional excess(es) for Unnamed Drivers and Unnamed Young or Inexperienced Drivers. Such additional excess(es) will be applicable on top of the standard policy excess. Please refer to your policy wording for more information.
No, it does not. ECICS NCD Protector only protects the policyholder/insured. It does not extend to cover all the Family NCD members.
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