We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
The deductible helps to prevent frequent claims and encourages responsible use of the policy. It also keeps the overall premium more affordable for all policyholders.
Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm) or write to us at customerservice@ecics.com.sg.
The Insured Person must be: - a resident of Singapore who is permanently residing in Singapore; and - between 18 and 65 years old (both inclusive) at the time of application.
ECICS Home Contents Insurance covers the personal belongings you own within the residential premises you’re renting. It also extends to cover your legal liability as a tenant for any loss or damage caused to the rented property.
Contact us at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm) or write to us at customerservice@ecics.com.sg.
We accept payment via Visa/Master Retail Debit or Credit Card online.
Refund Policy (Upon Policy Termination):0 to 30 days in force – 80% refund of premium31 to 90 days in force – 50% refund of premium91 to 180 days in force – 30% refund of premium181 days and beyond – No refund100% of the premium will be refunded if:a) The Policy is cancelled within 90 days from the policy effective date and replaced with a new ECICS Enhanced MaidAssure policy; orb) The In-Principal Approval (IPA) is terminated and the FDW did not enter Singapore.Provided there shall be no refund if: • Any claim has been made or has arisen under the Policy; or • The premium refund is less than $27.25 (inclusive of GST). Please refer to General Conditions point 19 of the policy wording for the full cancellation terms and conditions.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
You will not be entitled to a cancellation refund if there is a claim made under your Private Motor Car insurance policy.
Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.
If your policy covers Unnamed Drivers, there are additional excess(es) for Unnamed Drivers and Unnamed Young or Inexperienced Drivers. Such additional excess(es) will be applicable on top of the standard policy excess. Please refer to your policy wording for more information.
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
Proceed to any of our Approved Reporting Centres within 24 hours or by the next working day with a copy of the police report. We will proceed to process the Fire or Acts of Vandalism claims once investigation is completed. For Theft cases, as the police will need three months to complete their investigation therefore we will only pay out the claim after the investigation is completed.
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