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Easy claims reporting and submission process to make it less stressful for you when you really need it.
Yes, so long as the driver has a valid driving license and fulfils our underwriting criteria as named driver, you can purchase this plan and add them as a named driver in the Comprehensive Family NCD Builder Plan.
No. You’re eligible as long as you have a valid insurance policy issued by a Singapore-licensed insurer.
The deductible helps to prevent frequent claims and encourages responsible use of the policy. It also keeps the overall premium more affordable for all policyholders.
Yes. The policy covers outpatient medical expenses (including TCM and Chiropractor treatments) incurred up to your plan limit for injuries due to an accident.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
We do not cover usage for food, parcel or other delivery services.
All riders need to be named in the policy. Unnamed riders are not covered.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, it is a requirement that an accident report be lodged in any of our Approved Reporting Centres within 24 hours or by the next working day. Your insurer will do the necessary and review the matter upon receiving the signed Private Settlement form.
A No-Claim Discount (‘NCD’) is an entitlement given to you if no claim has been made under your policy for a year or more with the current/existing insurer. It reduces the premium you have to pay for the following year. This is your insurer's way of recognising and rewarding you for having been a careful driver. There is a standard followed by all insurers in setting the NCD, depending on your type of vehicle (private, commercial or motorcycle) and the period of insurance with no claim. The following table shows how the NCD is set by all insurers across the industry. Private Car Period of insurance with no claim Discount on renewal 1 year 10% 2 years 20% 3 years 30% 4 years 40% 5 years or longer 50% Motorcycle/Commercial Vehicle Period of insurance with no claim Discount on renewal 1 year 10% 2 years 15% 3 years or longer 20%
Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.
The moment the policy has lapsed/ceased, the Family NCD benefit will likewise cease. All earned Family-NCD will be forfeited. However, we understand that there could be various reasons why customers may temporarily not own a car therefore do consult us to see how we can help.
In principle, your NCD applies to you and not to your vehicle. For example, if you sell your vehicle and buy another one, you will retain your NCD. However, if you own more than one vehicle, you might have a different NCD for each vehicle. You should check the details with your insurer, but generally: Your NCD can- - Be transferred if you decide to switch insurer. - Be transferred to another vehicle you own, but it cannot be applied to more than one vehicle at any point in time. For example, if you have accumulated a 30% NCD while using one vehicle, it does not follow that the same NCD applies to any other vehicle that you own or decide to buy. In other words, you will have to earn the NCD for each vehicle separately Your NCD cannot- - be transferred to another person, except for your spouse and within the current insurer only. Transfer of NCD to your spouse will not be applicable if you renew your policy with another insurer.
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