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Protecting What Matters - A Complete Guide to ECICS Maid Insurance in Singapore

January 30, 2026

In Singapore, employing a foreign domestic helper comes with important legal and administrative responsibilities. One of the core maid insurance requirements in 2026 is that employers must purchase valid maid insurance before a helper is allowed to start work. This requirement, set by the Ministry of Manpower (MOM), ensures continuous protection for both employers and domestic helpers.

Maid insurance must be arranged at specific stages of employment—whether hiring a new helper from overseas, renewing an existing helper’s Work Permit, or transferring a helper already in Singapore. Having the correct coverage in place on time helps employers meet MOM regulations and ensures protection against accidents, illness, or unexpected events throughout the employment period.

At ECICS, we understand how important it is to feel confident when welcoming a helper into your home. With the right maid insurance, employers can focus on building a positive working relationship, knowing their helper is protected and that legal requirements are met.

What Is Maid Insurance and Why Do You Need It?

Understanding Maid Insurance Coverage

Maid insurance is a compulsory insurance policy required by the Ministry of Manpower (MOM) for all employers of foreign domestic helpers. It is designed to protect both parties by covering common risks during employment.

Typical maid insurance coverage includes:

  • Mandatory security bond to MOM 
  • Medical expenses, including hospitalisation and surgery
  • Personal accident coverage for the helper
  • Helper’s liability for accidental injury or property damage
  • Repatriation costs in the event of death or permanent disability.

MOM sets clear requirements on what maid insurance Singapore policies must include. These requirements ensure that helpers receive proper medical care and that employers are financially protected if something unexpected happens.

Maid Insurance Requirements in Singapore (2026)

Under the Ministry of Manpower (MOM) regulations, employers must meet specific maid insurance requirements when hiring or renewing a foreign domestic helper’s employment. These requirements are designed to ensure adequate medical protection for helpers while safeguarding employers from significant financial risk.

1. Mandatory Medical Insurance (MI)

Medical Insurance is a compulsory component of maid insurance in Singapore and is intended to cover major healthcare expenses during employment.

  • Minimum Annual Claim Limit: At least S$60,000 per year, increased from the previous S$15,000 limit
  • Coverage Scope: Must cover inpatient hospitalisation and day surgery, including medical conditions that are not work-related
  • Co-payment Requirement:
    • For medical bills exceeding the first S$15,000, insurers cover 75%, while employers are responsible for 25%
  • Standardised Exclusions: Insurers may only exclude treatments explicitly listed by MOM, such as cosmetic procedures or self-inflicted injuries

Note: Some insurers, including ECICS, offer optional add-ons such as a waiver of co-payment to reduce the employer’s out-of-pocket expenses.

Personal Accident Insurance (PAI)

Personal Accident Insurance provides financial protection for helpers or their families in the event of serious injury or death.

  • Minimum Sum Assured: At least S$60,000 per year
  • Coverage: Accidental death or permanent disability
  • Beneficiary: Payouts must be made directly to the helper or her beneficiaries, not to the employer

Security Bond Requirement

Employers of non-Malaysian domestic helpers are required to furnish a security bond to MOM.

  • Bond Amount: S$5,000
  • Format: Typically provided through an Insurance Guarantee rather than a cash deposit
  • Employer Liability: If MOM calls on the bond due to non-compliance, employers are legally required to reimburse the insurer

Pro-Tip: Some policies include optional security bond protection riders that limit the employer’s liability in such situations.

Policy Duration and Timing

MOM also specifies how long maid insurance policies must remain valid.

  • Policy Length: 14 months or 26 months, which includes a mandatory two-month buffer beyond the Work Permit duration
  • Activation Requirement: Insurance must be active before the helper arrives in Singapore or before a Work Permit renewal is completed

These structured requirements ensure continuous coverage throughout the helper’s employment period and help employers remain compliant with MOM regulations.

For the most up-to-date details, employers are encouraged to refer to MOM’s official guidelines, as requirements may be updated over time.

Key Benefits of Having Maid Insurance

Having proper maid insurance offers clear benefits for employers and helpers alike:

  • Financial protection -Medical treatment and emergency situations can be costly. Maid insurance helps manage these expenses without placing sudden financial strain on employers.
  • Peace of mind for employers - Knowing that your helper is covered allows you to focus on daily life, without worrying about legal or financial risks.
  • Protection for domestic helpers - Insurance ensures helpers receive proper care and support if they fall ill or are injured while working in Singapore.

With the right policy, maid insurance becomes a safeguard for everyone involved.

When Do Employers Need to Purchase Maid Insurance?

To comply with MOM regulations, the timing and effective date of maid insurance depend on the helper’s employment situation. The table below summarises the key requirements.

Employment Situation:

  • New Helper (Coming from Overseas)
When to Buy Maid Insurance:
  • Before the helper arrives in Singapore
Required Policy Start Date:
  • On or before the scheduled arrival date
Important Notes:
  • Insurers typically need about 5 working days to transmit insurance and security bond details to MOM. Late purchase may result in entry issues at immigration.

Employment Situation:

  • Renewal Helper (Existing Helper)
When to Buy Maid Insurance:
  • About 5–8 weeks before the current Work Permit expires
Required Policy Start Date:
  • One day after the current Work Permit expires
Important Notes:
  • Insurance details must be updated in the MOM portal before the Work Permit renewal can be completed.

Employment Situation:

  • Transfer Helper (Already in Singapore)
When to Buy Maid Insurance:
  • Before the new Work Permit is issued under the new employer
Required Policy Start Date:
  • On the agreed transfer date
Important Notes:
  • The start date should match the day the helper officially begins work under the new employer.

For the most up-to-date and detailed guidance, employers may also refer directly to MOM’s official guidelines on maid insurance and Work Permit requirements.

Why Choose ECICS Maid Insurance?

ECICS insurance is a trusted name in Singapore’s insurance landscape. As a locally established insurer, we understand the real concerns employers face and design our plans to address them simply and clearly.

Our ECICS maid insurance plans are created with everyday employers in mind. We focus on:

  • Clear coverage with no unnecessary complexity
  • Affordable premiums that offer real value
  • Reliable support when you need help or need to make a claim

Compared to many other providers, our approach is practical and straightforward. We prioritise ease of purchase, clear terms, and dependable service. This balance of convenience, affordability, and reliability is why many employers consider ECICS a trusted choice for maid insurance.

Coverage Highlights: What ECICS Maid Insurance Includes

Our ECICS maid insurance plans are designed to meet MOM requirements while offering meaningful protection beyond the basics.

  • Hospitalisation & Surgical Coverage - Provides financial support for medical treatment, including hospital stays and necessary surgery, helping employers manage medical costs with confidence.
  • Personal Accident Benefits - Offers protection for your helper’s well-being in the event of accidental injury, giving both parties added security.
  • Repatriation Costs - Covers the expenses incurred if your helper needs to return to her home country due to death, permanent disability, or a prolonged illness that prevents her from continuing her duties as a domestic helper.
  • Helper’s Liability Protection - Protects helpers against claims related to accidental injury or damage that the helper is legally responsible for while performing her duties as a domestic helper.
  • Security Bond & Insurance Guarantee - Fulfils MOM’s mandatory security bond and insurance guarantee requirements, ensuring full compliance with Singapore regulations.

Because of this balanced and comprehensive protection, many employers view ECICS as among the best maid insurance available in Singapore.

How to Choose the Best Maid Insurance in Singapore

When selecting the best maid insurance available in Singapore, employers should look beyond price alone. A good policy should be easy to understand, reliable, and supportive when issues arise.

Key factors to consider include:

Coverage amount

Higher coverage can help prevent out-of-pocket expenses during serious situations. It is important to ensure medical, accident, and security bond limits meet MOM requirements and are enough to cover real medical or emergency costs.

Claim process simplicity

A simple and clear claim process makes a big difference during stressful times. When instructions are easy to follow and support is available, employers can submit claims confidently without confusion or delays.

Premium cost

While affordable premiums are important, the cheapest option may not always be the best. A good maid insurance plan should balance cost with proper coverage, so you are protected beyond just the minimum legal requirements.

Customer service quality

Good customer service provides reassurance when you need help. Responsive and knowledgeable support helps answer questions quickly and ensures smoother handling of claims or policy changes.

Buying Maid Insurance: Insurers vs Maid Agencies

When purchasing maid insurance in Singapore, employers usually have two options. You can buy directly from an insurer or purchase through an employment agency. Both options are allowed, but understanding the differences helps you make a more informed decision.

Buying directly from an insurer gives you better visibility into your policy. You deal with the insurance provider directly, which allows you to understand your coverage, policy terms, and claim process clearly. This can be especially helpful if you prefer transparency and direct support.

Purchasing through an agency can be convenient, as insurance is often bundled with other employment services. However, employers may have less visibility into policy details and fewer opportunities to compare coverage options.

At ECICS, we focus on these areas to deliver dependable coverage. This is why many employers consider our plans among the best maid insurance Singapore solutions, offering both compliance and confidence.

Step-by-Step: How to Buy ECICS Maid Insurance Online

Buying or renewing ECICS maid insurance online is designed to be simple and convenient.

1. Select Your Plan

Choose between 14-month or 26-month coverage.

• Tip: Opt for the 26-month plan if you are hiring for a full 2-year contract; it is more cost-effective and meets the mandatory 2-month buffer required by MOM.

2. Prepare Your Information

Have these ready to ensure a 5-minute checkout:

• Employer Details: NRIC/FIN and contact info.
• Helper Details: Full name (as in Passport), Passport Number, Date of Birth, and Nationality.
• Work Permit Info: Use the In-Principle Approval (IPA) number for new helpers or the FIN/Work Permit number for renewals.

3. Choose Your Add-ons (Riders)

In 2026, many employers look for these specific ECICS options:

• Waiver of Co-payment: Covers the 25% share you’d otherwise pay for large hospital bills.
• Security Bond Protector: Reduces your $5,000 bond liability to just $250.

4. Complete Application & Payment

Fill in the digital form and pay via Credit/Debit card or PayNow.

5. Instant Confirmation & MOM Submission

Once payment is successful:

• You will receive your Policy Schedule and Certificate of Insurance via email.
• The Critical Step: ECICS will automatically transmit your security bond and insurance details to MOM.

"Pro" Tips: 

  1. The "5-Day Rule": While the official MOM requirement states that security bond details take up to 3 working days to be transmitted, technical delays or administrative cancellations can happen. To ensure your helper’s arrival is stress-free, ECICS strongly recommends purchasing your insurance at least 5 working days in advance. If the MOM system hasn't been updated with your bond details by the time she reaches immigration, she may be denied entry and sent back immediately. Our advice: Don't wait until the day your helper lands to secure her coverage!
  2. The 100% Refund Guarantee: 100% Refund Guarantee: ECICS offers a 90-day, 100% refund if the helper’s arrival is cancelled or the Work Permit is not issued, provided no claim has been made. This gives employers added assurance when making early arrangements
  3. Check Your Status: Employers are advised to wait about three working days and then log in to MOM’s WP Online portal to confirm that the security bond status is shown as “Active” before the helper’s arrival.

Frequently Asked Questions

How much does maid insurance cost in Singapore?

The cost varies depending on coverage level and policy duration. Basic plans are more affordable, while comprehensive plans offer wider protection at a higher premium.

What’s the difference between basic and comprehensive maid insurance plans?

Basic plans meet minimum MOM requirements, while comprehensive plans offer higher coverage limits and added benefits for medical care and personal accidents.

Can I transfer maid insurance to a new helper?

In most cases, maid insurance is tied to the specific helper. A new policy is usually required when hiring a new helper.

What happens if I cancel my maid insurance early?

Early cancellation may result in partial refunds, depending on the policy terms. Employers are advised to check the specific conditions of their plan before cancelling.

At ECICS, refund amounts are calculated based on how long the policy has been in force:

  • 0 to 30 days: 80% refund
  • 31 to 90 days: 50% refund
  • 91 to 180 days: 30% refund
  • 181 days and beyond: No refund

The ECICS “Safety Net” Bonus: As an added benefit for customers, ECICS offers a 90-Day, 100% Refund Guarantee. If a policy is cancelled within the first 90 days because the helper needs to be replaced or the Work Permit was not issued, ECICS will provide a full 100% refund, credited toward the next ECICS policy, provided no claims have been made.

Conclusion: Choose ECICS for Trusted Maid Insurance Protection

Hiring a domestic helper is a significant commitment, and having the right maid insurance is a key part of responsible employment. From meeting MOM requirements to protecting both employer and helper, proper coverage provides confidence and peace of mind.

At ECICS, we are proud to support Singapore employers with clear, reliable, and practical insurance solutions. Backed by decades of experience and strong local roots, ECICS insurance continues to serve families with care and commitment.

If you are looking for dependable protection and straightforward service, ECICS maid insurance offers a trusted way to protect what matters most.

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