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Email us: customerservice@ecics.com.sg

Hospitalisation & Surgical Expenses
(Includes COVID-19, Pre / Post Treatment)
Personal Accident Coverage
(Includes Death, Permanent Disablement & Accidental Medical Expenses)
Daily Hospitalisation Benefit
(Worldwide, up to 90 days)
Wages & Levy Reimbursement
(During Hospital Stay, up to 90 days)
Domestic Helper’s Liability
(Third-party damages/injury)
Letter of Guarantee to Ministry of Manpower (MOM)

Hospitalisation & Surgical Expenses
(Includes COVID-19, Pre / Post Treatment)
Personal Accident Coverage
(Includes Death, Permanent Disablement & Accidental Medical Expenses)
Daily Hospitalisation Benefit
(Worldwide, up to 90 days)
Wages & Levy Reimbursement
(During Hospital Stay, up to 90 days)
Domestic Helper’s Liability
(Third-party damages/injury)
Letter of Guarantee to Ministry of Manpower (MOM)

Find a clinic near you for your maid's medical care.
We've partnered with Fullerton Health to bring you a trusted network of clinics across Singapore. Whether it’s a medical consultation or treatment, our panel of clinics ensures accessible, reliable, and quality healthcare services for your domestic helper - giving you peace of mind and care you can count on.


Find a clinic near you for your maid's medical consultation or treatment.
Our trusted panel of clinics across Singapore provides accessible and reliable healthcare services for domestic helpers.
We chose the Exclusive plan, It's worth the investment, especially with rising medical costs.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
We've been using ECICS for our helper's insurance for 5 years. The claim process is smooth, and we sleep better knowing she's protected.
It is only covered under Hospital & Surgical Expenses if the FDW had been under your employment for more than 12 months.
Refund Policy (Upon Policy Termination):0 to 30 days in force – 80% refund of premium31 to 90 days in force – 50% refund of premium91 to 180 days in force – 30% refund of premium181 days and beyond – No refund100% of the premium will be refunded if:a) The Policy is cancelled within 90 days from the policy effective date and replaced with a new ECICS Enhanced MaidAssure policy; orb) The In-Principal Approval (IPA) is terminated and the FDW did not enter Singapore.Provided there shall be no refund if: • Any claim has been made or has arisen under the Policy; or • The premium refund is less than $27.25 (inclusive of GST). Please refer to General Conditions point 19 of the policy wording for the full cancellation terms and conditions.
Yes, the policy will need to be cancelled, and a replacement policy issued.
A Security Bond is a commitment to reimburse the government if either you or your FDW violates or fail to adhere to the terms and conditions of the work permit. This bond typically takes the form of a banker's or insurer's guarantee. For each FDW you employ (excluding Malaysian helpers), you are required to purchase a $5,000 security bond.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.