We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
You may call our 24-hour helpline at +65 6206 5588 (option 9) to have your vehicle towed or alternatively you may call our Authorised Workshops in the list.
Always select the higher risk occupation class if your job falls between two classes. This ensures you remain fully covered and avoids issues during claims assessment.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
You can insure your building, contents and stocks against Fire and Extraneous Perils or All Risks coverage.
Machinery All Risks covers accidental loss of or damage to your machinery and equipment from any cause unless it’s specifically listed as an exclusion.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:
- Accidental Death or Permanent Disablement,
- Hospital & Surgical Expenses,
- Replacement/Re-hiring Expenses,
- Wages & Levy Reimbursement,
- Repatriation Expenses,
- Insurance bond guarantee.
For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, or email us at customerservice@ecics.com.sg.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.
We accept payment via Visa/Master Retail Debit or Credit Card online.
To implement for MI policies, renewals or extensions with start date effective from:
1 July 2023 (Stage 1)
• Introduction of a co-payment element* for employers and insurers for amounts above $15,000, up to an annual claim limit of at least $60,000
1 July 2025 (Stage 2)
• Standardisation of allowable exclusion clauses
• Introduction of age-differentiated premiums for those aged 50 and below, and those aged above 50
• Requirement for insurers to reimburse hospitals directly upon the admissibility of the claim
Please visit MOM's website here for more information on the MI enhancements.
Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, it is a requirement that an accident report be lodged in any of our Approved Reporting Centres within 24 hours or by the next working day. Your insurer will do the necessary and review the matter upon receiving the signed Private Settlement form.
These workshops are not under ECICS Limited authorised partners and we have no control over the repair quality. If the repair is poorly done, we will not be able to assist you should issues arise. Furthermore, the claim cost may be inflated, resulting in higher premium in your next renewal.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
It is advisable to make a claim on your own insurance policy. Making a claim against motorists from another country can turn out to be costly and time-consuming. If you are not at fault, your NCD will not be affected.
The moment the policy has lapsed/ceased, the Family NCD benefit will likewise cease. All earned Family-NCD will be forfeited. However, we understand that there could be various reasons why customers may temporarily not own a car therefore do consult us to see how we can help.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
All riders need to be named in the policy. Unnamed riders are not covered.
