We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
Premiums vary depending on several factors, including the sum insured, the type of coverage, the excess amount on your primary policy, and your claims history. Each policy is unique, so premiums are tailored accordingly.
Vehicles belonging to you or your customers are not covered under the standard Autogarage Package Insurance policy. It is offered as an optional cover subject to underwriting and additional premium.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
Yes, we offer it as an optional add-on that covers outpatient medical expenses for illness that does not require hospitalisation. This benefit can cover up to $60 per visit, helping to ensure your FDW’s health needs are taken care of without added financial strain.
Yes, you can. We offer Waiver of Counter Indemnity as an optional add-on. With this, your liability on the $5,000 Security Bond is capped at $250, and the insurer covers the rest if the bond conditions are breached. However, this does not apply to any breach of bond conditions due to your negligence or fault.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
• Outpatient Medical Expenses (For Accident) cover medical bills for outpatient treatments that arise solely from Accident. For example, your FDW accidentally scalds her hand while cooking and requires dressing for the burn.• Hospital & Surgical Expenses cover inpatient medical bills for treatments related to both accidents and illnesses.
Yes, the policy will need to be cancelled, and a replacement policy issued.
You will only need to report to the police under the following circumstances:Damage to Government vehicle or propertyAccident with a foreign registered vehicleA Hit and Run accidentVehicle is stolen or vandalisedVehicle caught fireAccident involving a Pedestrian, Cyclist or Personal Mobility Device (PMD) usersA Malaysian police report is required if the accident happened in Malaysia.
These workshops are not under ECICS Limited authorised partners and we have no control over the repair quality. If the repair is poorly done, we will not be able to assist you should issues arise. Furthermore, the claim cost may be inflated, resulting in higher premium in your next renewal.
You will not be entitled to a cancellation refund if there is a claim made under your Private Motor Car insurance policy.
Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, it is a requirement that an accident report be lodged in any of our Approved Reporting Centres within 24 hours or by the next working day. Your insurer will do the necessary and review the matter upon receiving the signed Private Settlement form.
If you sell your private car, you may inform us to cancel your policy. You can submit the request at customerservice@ecics.com.sg or call our mainline at +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm). Your Private Car policy refund is calculated according to the cancellation clause in your policy wording subject to no claims made against your policy.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
All riders need to be named in the policy. Unnamed riders are not covered.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
We do not cover usage for food, parcel or other delivery services.
