We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
1. Fire or Lightning 2. Riot and Strike 3. Malicious Damage 4. Aircraft Damage 5. Impact Damage 6. Explosion 7. Earthquake, Volcanic Eruption, Hurricane, Cyclone, Typhoon and Windstorm and Flood Arising Therefrom 8. Extended Flood 9. Bursting or Overflowing of Watertanks, Apparatus or Pipes
A No Claim Discount Protector protects your NCD on renewal and allows you to make a claim under your policy without affecting your NCD. Without it, your NCD will be reduced should a claim be made under your policy.
ECICS Motor Excess Protector Insurance reimburses the excess amount you are required to pay under your motor insurance policy when you make a claim. It helps reduce your out-of-pocket expenses after an accident.
The deductible is the amount payable by you for each and every claim made against the policy.
New and transfer maid policies purchased:• within 14 days before the effective date,MOM’s record will be updated within 3 working days after the policy purchase date• more than 14 days before effective date,MOM’s record will be updated within 14 days before policy start dateRenewal maid policy:• MOM’s record will be updated within 3 working days after the policy purchase date.Please check the MOM portal and ensure that the electronic transmission to MOM is completed before your FDW arrives in Singapore. Failure to do so will result in the Immigration and Checkpoints Authority denying her entry, and she will be sent back to her home country.
No, she is not covered unless she is travelling with you. We recommend purchasing a separate travel insurance for your FDW as the coverage would be more comprehensive for overseas situations where medical and evacuation costs are expected to be much higher.
No, you do not need to pay $5,000 upfront to MOM as we act as a guarantor by issuing a Letter of Guarantee to MOM on your behalf. However, if you or your FDW breaches any of MOM’s rules or conditions, MOM may forfeit the bond and demand for payment from ECICS. In such cases, we will seek recovery of the amount from you.
You will need to cancel her work permit to stop your levy and ensure that you keep a copy of her travel ticket or departure itinerary as proof. MOM will proceed to discharge the Security Bond after verifying that your FDW has left and did not re-enter Singapore. Upon discharge, you may proceed to request for policy cancellation.
MOM will issue the discharge letter 1 week after the FDW has left Singapore. Please provide us with a copy of the discharge letter to proceed with your cancellation.Please note that the effective date of insurance cancellation will be determined based on the discharge date from MOM, not the date when the work permit is cancelled.
Please repair your windscreen at an ECICS Authorised Workshop. Call the workshop of your choice and they will help you file your claim and advise you accordingly. Click HERE for a copy of the Windscreen claim form.If the windscreen claim is of criminal or vandalism-related, a police report must be made. A copy of the police report must be submitted to your choice ECICS Authorised Workshop.
If you sell your private car, you may inform us to cancel your policy. You can submit the request at customerservice@ecics.com.sg or call our mainline at +65 6206 5588 (Mon - Fri excluding Public Holiday, 9:00am - 6:00pm). Your Private Car policy refund is calculated according to the cancellation clause in your policy wording subject to no claims made against your policy.
It is not transferrable to other insurers. This is a unique and innovative feature of our product to provide customers and their loved ones the best value they can get.
Yes, you can include as many named drivers as you want in your Private Motor Car insurance policy subject to underwriting and additional premium.
Yes, You can let us know that the insured is not driving during the purchase by indicating the Main driver details separately which the policy is being underwritten on.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
We do not cover usage for food, parcel or other delivery services.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
All riders need to be named in the policy. Unnamed riders are not covered.
