We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg







Find a clinic near you for your maid's medical care.
We've partnered with Fullerton Health to bring you a trusted network of clinics across Singapore. Whether it’s a medical consultation or treatment, our panel of clinics ensures accessible, reliable, and quality healthcare services for your domestic helper - giving you peace of mind and care you can count on.


Find a clinic near you for your maid's medical consultation or treatment.
Our trusted panel of clinics across Singapore provides accessible and reliable healthcare services for domestic helpers.
Email: claims@ecics.com.sg
Claim Form: Download Maid Insurance Claim Form
Call our hotline: +65 6206 5588
Email: claims@ecics.com.sg
No. The Security Bond is included in our Enhanced MaidAssure along with MOM’s minimum medical and personal accident insurance as a package. We do not offer just the Security Bond.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.
We accept payment via Visa/Master Retail Debit or Credit Card online.
Refund Policy (Upon Policy Termination):0 to 30 days in force – 80% refund of premium31 to 90 days in force – 50% refund of premium91 to 180 days in force – 30% refund of premium181 days and beyond – No refund100% of the premium will be refunded if:a) The Policy is cancelled within 90 days from the policy effective date and replaced with a new ECICS Enhanced MaidAssure policy; orb) The In-Principal Approval (IPA) is terminated and the FDW did not enter Singapore.Provided there shall be no refund if: • Any claim has been made or has arisen under the Policy; or • The premium refund is less than $27.25 (inclusive of GST). Please refer to General Conditions point 19 of the policy wording for the full cancellation terms and conditions.
Yes, we offer it as an optional add-on that covers outpatient medical expenses for illness that does not require hospitalisation. This benefit can cover up to $60 per visit, helping to ensure your FDW’s health needs are taken care of without added financial strain.