We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
No, you will not be double insured as long as the effective date of the new policy is one day after the expiry date of the current work permit. Purchasing the policy in advance helps ensure continuous coverage without any gaps. The new policy will only take effect from the selected effective date, not the date of purchase.
All Private Car, Commercial Vehicle or Private Hire drivers who own a valid motor insurance policy.
You will only need to report to the police under the following circumstances:Damage to Government vehicle or propertyAccident with a foreign registered vehicleA Hit and Run accidentVehicle is stolen or vandalisedVehicle caught fireAccident involving a Pedestrian, Cyclist or Personal Mobility Device (PMD) usersA Malaysian police report is required if the accident happened in Malaysia.
Yes, your motor insurance claims history over the past 3 years will be taken into account and may affect your premium when you apply.
Machinery All Risks covers accidental loss of or damage to your machinery and equipment from any cause unless it’s specifically listed as an exclusion.
Yes, we offer it as an optional add-on that covers outpatient medical expenses for illness that does not require hospitalisation. This benefit can cover up to $60 per visit, helping to ensure your FDW’s health needs are taken care of without added financial strain.
Yes, you can. We offer Waiver of Counter Indemnity as an optional add-on. With this, your liability on the $5,000 Security Bond is capped at $250, and the insurer covers the rest if the bond conditions are breached. However, this does not apply to any breach of bond conditions due to your negligence or fault.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
• Outpatient Medical Expenses (For Accident) cover medical bills for outpatient treatments that arise solely from Accident. For example, your FDW accidentally scalds her hand while cooking and requires dressing for the burn.• Hospital & Surgical Expenses cover inpatient medical bills for treatments related to both accidents and illnesses.
Yes, the policy will need to be cancelled, and a replacement policy issued.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
No, all earned Family-NCD remains intact so long as the policy is in-force. Each Family NCD member can only utilize their Family-NCD once with us and is not transferrable.
Claim directly against the Third Party who is liable for the accident. You can bring your damaged car / motorcycle to any of our Authorised Workshops or your own preferred workshop who can assist you to file the Third Party claim; orClaim Own Damage claim under your policy if you have purchased a Comprehensive coverage. You will need to pay necessary Policy Excess (if any). The workshop will then assist you to recover against the Third Party’s insurer for the Excess paid.
Just simply select our Comprehensive Family NCD Builder Plan during purchase and add your family members as named drivers.
It is not transferrable to other insurers. This is a unique and innovative feature of our product to provide customers and their loved ones the best value they can get.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
All riders need to be named in the policy. Unnamed riders are not covered.
We do not cover usage for food, parcel or other delivery services.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
