We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy enhanced protection with key Tesla coverage upgrades included at no additional premium — from courtesy car support to new-for-old replacement and 24/7 roadside assistance.
Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
Singapore-registered Tesla only
No claims in the past 3 years
Purchase a Comprehensive or Family NCD Builder Plan via the ECICS website or our intermediaries
ECICS reserves the right to amend or withdraw this promotion at any time without prior notice.
Get enhanced coverage at no extra cost — offer ends 31 October 2026.
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.
1. Tesla Motor Insurance policy purchased from ECICS must be issued, in-force, and fully paid.
2. A unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)" for the redemption of Tesla Fractional Shares. Further instructions can be found on the POEMS website after clicking the link.
3. Upon completion of the steps on the POEMS landing page, Tesla Fractional Shares will be deposited into your account within 3 to 4 months following the reconciliation process.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.
The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.
No, there are no administrative or processing fees associated with claiming your Tesla Fractional Shares.
You may purchase Tesla Motor Insurance policy directly through our ECICS website >https://www.ecics.com/promotions/tesla-promotion
Upon successful full payment and Tesla Motor Insurance policy issuance, a unique email link will be sent to your registered email address under the subject titled "Tesla Motor Insurance Fractional Shares Campaign (FSPROMO)"for the redemption of Tesla Fractional Shares.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
Is this promotion available for all Tesla models?
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Can I purchase through an intermediary?
The promotion runs from 1 April 2026 to 31 October 2026.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.
The promotion runs from 1 April 2026 to 31 October 2026.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
Yes — renewals via the ECICS website or through our intermediaries are both eligible.