We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
No, the voucher cannot be encashed.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
The Policyholder must be a Singapore Citizen, Permanent Resident, or Foreigner residing in Singapore, and must not hold a Green Card or a U.S. Citizenship.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
No, the value of Tesla Fractional Shares credited for this campaign cannot be encashed.
Yes, you will qualify for this promotion when you renew your Tesla Motor Insurance, as long as no claims have been filed during the policy year.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The Policyholder must consent to the PDPA (Personal Data Protection Act 2012), and their name and NRIC must match the records in their POEMS account. Any additional information required will be requested by POEMS.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.
No, the voucher cannot be encashed.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.