We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy enhanced protection with key Tesla coverage upgrades included at no additional premium — from courtesy car support to new-for-old replacement and 24/7 roadside assistance.
Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
Singapore-registered Tesla only
No claims in the past 3 years
Purchase a Comprehensive or Family NCD Builder Plan via the ECICS website or our intermediaries
ECICS reserves the right to amend or withdraw this promotion at any time without prior notice.
Get enhanced coverage at no extra cost — offer ends 31 October 2026.
Yes. If your Tesla model is not listed when obtaining a quote, please call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH) for assistance.
You will receive an email containing the policy documents when you have successfully purchased ECICS Enhanced Maidassure policy. New and transfer maid policies purchased:• within 14 days before the effective date,MOM’s record will be updated within 3 working days after the policy purchase date• more than 14 days before effective date,MOM’s record will be updated within 14 days before policy start dateRenewal maid policy:• MOM’s record will be updated after MOM sends you the work permit renewal notice. We will send you another email once the bond is successfully transmitted to MOM. Please check the MOM portal and ensure that the electronic transmission to MOM is completed before your FDW arrives in Singapore. Failure to do so will result in the Immigration and Checkpoints Authority denying her entry, and she will be sent back to her home country.As the work permit may not be due for renewal yet, the security bond will only be transmitted to MOM
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
Yes, it's available to both new and renewing customers, as long as the policy is purchased during the promotional period.
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Yes. You are eligible for this promotion whether you purchase your policy directly through the ECICS website or via one of our authorised intermediaries.
The promotion runs from 1 April 2026 to 31 October 2026.
Yes. If your Tesla model is not listed when obtaining a quote, please call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH) for assistance.
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
The promotion runs from 1 April 2026 to 31 October 2026.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.