We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Enjoy enhanced protection with key Tesla coverage upgrades included at no additional premium — from courtesy car support to new-for-old replacement and 24/7 roadside assistance.

As a returning ECICS Tesla policyholder, your renewal comes with the same enhanced add-ons at no extra premium. Courtesy Car, New For Old Replacement, and 24/7 Roadside Assistance — all included.
Every coverage upgrade is built in — no extra premium required.
Enjoy a rental car for up to 10 days while your Tesla is under repair after an accident.
In the event your Tesla is declared a total loss within the first 24 months of vehicle registration, we will replace your Tesla with a brand-new car of the same or similar model.
If your Tesla breaks down or runs out of battery, we will arrange towing to the nearest charging station or workshop in Singapore and Malaysia.
Singapore-registered Tesla only
No claims in the past 3 years
Renew your Comprehensive or Family NCD Builder Plan via the ECICS website or our intermediaries
ECICS reserves the right to amend or withdraw this promotion at any time without prior notice.
Terms & Conditions apply.
Keep your enhanced coverage — offer ends 31 October 2026.
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
The Policyholder must consent to the PDPA (Personal Data Protection Act 2012), and their name and NRIC must match the records in their POEMS account. Any additional information required will be requested by POEMS.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
Tesla Fractional Shares for this campaign will be credited exclusively to the specified Policyholder's POEMS account.
Yes, provided you meet all the promotional terms and conditions, you will be eligible to claim them.
Yes, you must have a POEMS account under the Policyholder's name to be eligible for the campaign.
For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
If you cancel your policy within 90 days, you’ll no longer be eligible for the benefit.
No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
From 15th November 2025 to 15th February 2026, both dates inclusive.
New customers can receive S$100, and renewal customers S$60, subject to terms and conditions.
You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Can I purchase through an intermediary?
The promotion runs from 1 April 2026 to 31 October 2026.
Is this promotion available for all Tesla models?
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
The promotion runs from 1 April 2026 to 31 October 2026.
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.