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Email us: customerservice@ecics.com.sg
Yes, we offer complimentary excess waiver of up to $750 (depending on your current NCD%) for the first claim in a policy year when you repair your accident car at ECICS’s authorized workshops and share your in-car cctv footage with us.
This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
You will need to cancel her work permit to stop your levy and ensure that you keep a copy of her travel ticket or departure itinerary as proof. MOM will proceed to discharge the Security Bond after verifying that your FDW has left and did not re-enter Singapore. Upon discharge, you may proceed to request for policy cancellation.
Yes. You must notify us if there are any change in circumstances during the period of insurance affecting the risk such as changes in occupation or country of residence.
The eligibility criteria states that the insured FDW must be between 23 and 60 years old at the time of application. This means that individuals outside of this age range may not qualify for coverage under the insurance policy.
It is only covered under Hospital & Surgical Expenses if the FDW had been under your employment for more than 12 months.
No. The Security Bond is included in our Enhanced MaidAssure along with MOM’s minimum medical and personal accident insurance as a package. We do not offer just the Security Bond.
A Security Bond is a commitment to reimburse the government if either you or your FDW violates or fail to adhere to the terms and conditions of the work permit. This bond typically takes the form of a banker's or insurer's guarantee. For each FDW you employ (excluding Malaysian helpers), you are required to purchase a $5,000 security bond.
No, you are not able to purchase the Waiver of Counter Indemnity after policy has incepted.
You will not be entitled to a cancellation refund if there is a claim made under your Private Motor Car insurance policy.
Yes, so long as the driver has a valid driving license and fulfils our underwriting criteria as named driver, you can purchase this plan and add them as a named driver in the Comprehensive Family NCD Builder Plan.
You can report the accident at any of our Authorised workshop that is also our appointed Accident Reporting Centres within 24 hours of the accident.
The driver involved in the accident must report personally, with a copy of the Driving License and NRIC, and the certificate of insurance to the Accident Reporting Centres. The vehicle must also be made available for photo-taking at the time of reporting.
Just simply select our Comprehensive Family NCD Builder Plan during purchase and add your family members as named drivers.
We do not cover usage for food, parcel or other delivery services.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
All riders need to be named in the policy. Unnamed riders are not covered.