We’re More Than Just an Insurer—We’re Your Neighbour Through Life’s What-Ifs.
Easy claims reporting and submission process to make it less stressful for you when you really need it.
Proceed to any of our Approved Reporting Centres within 24 hours or by the next working day with a copy of the police report. We will proceed to process the Fire or Acts of Vandalism claims once investigation is completed. For Theft cases, as the police will need three months to complete their investigation therefore we will only pay out the claim after the investigation is completed.
Redemption must be made within one month of your Tesla Motor Insurance policy activation date (please note this is different from the purchase date of your policy). Any redemptions made after this period will be deemed considered invalid.
The policy that experiences the accident claim will have the entire group of Family NCD members' (named drivers) Family-NCD reduced according to the GIA NCD framework (https://gia.org.sg/). We believe that promoting safe driving is a family affair. However, the other policy with us will not be affected, all earned Family-NCDs in that policy will remain intact.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
Yes, we offer it as an optional add-on that covers outpatient medical expenses for illness that does not require hospitalisation. This benefit can cover up to $60 per visit, helping to ensure your FDW’s health needs are taken care of without added financial strain.
Yes, you can. We offer Waiver of Counter Indemnity as an optional add-on. With this, your liability on the $5,000 Security Bond is capped at $250, and the insurer covers the rest if the bond conditions are breached. However, this does not apply to any breach of bond conditions due to your negligence or fault.
Certain amendments (e.g., typo error in name or passport number or change in effective date) can be made before the policy effective date. However, a re-transmission to MOM may be required depending on the type of amendment.
• Outpatient Medical Expenses (For Accident) cover medical bills for outpatient treatments that arise solely from Accident. For example, your FDW accidentally scalds her hand while cooking and requires dressing for the burn.• Hospital & Surgical Expenses cover inpatient medical bills for treatments related to both accidents and illnesses.
Yes, the policy will need to be cancelled, and a replacement policy issued.
Report the accident to us within 24 hours or by the next working day and our representatives will help you with the accident reporting.
Please declare all claims (excluding windscreen claims) made against your private car insurance during the past 3 years.
Generally, No Claim Discount Protector (NCDP) are not transferrable from one insurer to another insurer. However, we recognize other insurers’ NCDP.
You should remember to take note on the following (if the traffic condition permits):Take photos and videos of the accident scene, surrounding areas, damaged property and the damages of the vehicles involved together with their license plate numbers.Exchange particulars with all drivers involved in the accident.Actual road name and any prominent landmarks.If possible, take down the particulars of all injured persons and note the extent of the injuries sustained.
Yes, we offer complimentary excess waiver of up to $750 (depending on your current NCD%) for the first claim in a policy year when you repair your accident car at ECICS’s authorized workshops and share your in-car cctv footage with us.
We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.
Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.
We do not cover usage for food, parcel or other delivery services.
Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.
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