Protecting for a
BETTER tomorrow

At ECICS, we’ve been protecting individuals and businesses in Singapore since 1975. As a homegrown general insurer, we offer dependable insurance solutions — from motor and maid insurance to commercial and specialty coverage — backed by dedicated support and fast, fair claims.

A Singapore Insurer Built on Reliability and Relationships

Established in 1975, ECICS has grown alongside Singapore — earning the trust of families, employers, and businesses across the nation. As a licensed general insurer regulated by the Monetary Authority of Singapore (MAS), we specialise in providing practical, straightforward insurance solutions tailored to local needs. Our portfolio includes motor insurance, maid insurance, home content insurance, personal accident coverage, commercial vehicle insurance, and other business protection plans.

What sets ECICS apart is our commitment to people. We believe insurance should be accessible, reliable, and personal. Whether you’re protecting your vehicle, safeguarding your home, or managing business risks, our team is here to guide you through every step — from quote to claim. With decades of experience and a strong local presence, ECICS continues to support the evolving needs of our community, delivering peace of mind when it matters most.

Our Milestones

1975
1993
2013
2018
2022
2023
2025

1975

Nearly 50 Years of Insurance Expertise

Founded in 1975, ECICS began as a specialist in performance bonds and credit insurance, supporting businesses in construction, trade, and finance with the confidence to grow.

1975

Nearly 50 Years of Insurance Expertise

Founded in 1975, ECICS began as a specialist in performance bonds and credit insurance, supporting businesses in construction, trade, and finance with the confidence to grow.

1993

Backed by IFS Capital, SGX-Listed Financial Group

As a wholly-owned subsidiary of IFS Capital, we leverage the strength of a regional financial powerhouse to expand our solutions and serve our clients better.

1993

Backed by IFS Capital, SGX-Listed Financial Group

As a wholly-owned subsidiary of IFS Capital, we leverage the strength of a regional financial powerhouse to expand our solutions and serve our clients better.

2013

Fully Licensed by Monetary Authority of Singapore (MAS)

ECICS is a licensed general insurer, authorised by the Monetary Authority of Singapore to underwrite and distribute a wide range of insurance products with full independence.

2013

Fully Licensed by Monetary Authority of Singapore (MAS)

ECICS is a licensed general insurer, authorised by the Monetary Authority of Singapore to underwrite and distribute a wide range of insurance products with full independence.

2018

Headquartered at SingPost Centre, Paya Lebar

Our move to SingPost Centre marks a new chapter in our journey—improving accessibility, collaboration, and capacity for future growth in one of Singapore’s thriving commercial hubs.

2018

Headquartered at SingPost Centre, Paya Lebar

Our move to SingPost Centre marks a new chapter in our journey—improving accessibility, collaboration, and capacity for future growth in one of Singapore’s thriving commercial hubs.

2022

Launched Used Car Warranty with Sgcarmart

In collaboration with Singapore’s leading automotive marketplace, we introduced a Used Car Warranty that helped raise buyer confidence and improve standards in the pre-owned vehicle market.

2022

Launched Used Car Warranty with Sgcarmart

In collaboration with Singapore’s leading automotive marketplace, we introduced a Used Car Warranty that helped raise buyer confidence and improve standards in the pre-owned vehicle market.

2023

Tailored Motor Insurance with Inchcape

In collaboration with Inchcape Automotive, distributor of brands like Toyota and Lexus, we launched DriveSure—a custom insurance plan designed for discerning drivers in Singapore.

2023

Tailored Motor Insurance with Inchcape

In collaboration with Inchcape Automotive, distributor of brands like Toyota and Lexus, we launched DriveSure—a custom insurance plan designed for discerning drivers in Singapore.

2025

Celebrating 50 Years of Excellence

2025 marks ECICS’ 50th anniversary — a proud milestone made possible by the trust and support of our partners and customers. As we celebrate this golden chapter, we look ahead with gratitude, innovation, and a continued commitment to protect what matters most.

2025

Celebrating 50 Years of Excellence

2025 marks ECICS’ 50th anniversary — a proud milestone made possible by the trust and support of our partners and customers. As we celebrate this golden chapter, we look ahead with gratitude, innovation, and a continued commitment to protect what matters most.

Why Choose Us

Local and
Homegrown

We understand you because we’re neighbours. We also happen to be one of the few homegrown and locally-owned insurers.

Why Choose Us

Experience

We’ve been around since 1975 and we’re here for good. You may also have heard of our parent (company), IFS Capital (listed on the Singapore Exchange), and PhillipCapital Group.

Why Choose Us

Innovative

We are constantly innovating to serve you with customer-centric solutions and digitally innovative technologies to make insurance as easy and straightforward as possible.

Corporate Related

Frequently Asked Questions

Do I need to cancel and buy a new policy if I need to replace my FDW after purchase?

Yes, the policy will need to be cancelled, and a replacement policy issued.

Can I insure my family under the same policy?

Yes, we have plans catered for the insured, insured and spouse or insured and family.

What is NCD? How does it work?

A No-Claim Discount (‘NCD’) is an entitlement given to you if no claim has been made under your policy for a year or more with the current/existing insurer. It reduces the premium you have to pay for the following year. This is your insurer's way of recognising and rewarding you for having been a careful driver. There is a standard followed by all insurers in setting the NCD, depending on your type of vehicle (private, commercial or motorcycle) and the period of insurance with no claim. The following table shows how the NCD is set by all insurers across the industry. Private Car Period of insurance with no claim Discount on renewal 1 year 10% 2 years 20% 3 years 30% 4 years 40% 5 years or longer 50% Motorcycle/Commercial Vehicle Period of insurance with no claim Discount on renewal 1 year 10% 2 years 15% 3 years or longer 20%

Does the NCD Protector protect all the Family NCD members?

No, it does not. ECICS NCD Protector only protects the policyholder/insured. It does not extend to cover all the Family NCD members.

What makes ECICS Personal Accident (Children) Insurance suitable for children?

ECICS Personal Accident (Children) Insurance is specially designed for children, offering benefits such as up to 365 days of daily hospitalisation allowance, private tutor expenses and a lump sum education fund in the event of accidental death of the Policyholder or Policyholder's Spouse.

What does the Enhanced MaidAssure Insurance cover?

Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.

How do I determine the effective date of the policy?

Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.

Why is the policy not exactly 12 or 24 months?

The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.

What are the payment methods available?

We accept payment via Visa/Master Retail Debit or Credit Card online.

What is MOM's Enhanced Medical Insurance Requirements?

To implement for MI policies, renewals or extensions with start date effective from:1 July 2023 (Stage 1)• Introduction of a co-payment element* for employers and insurers for amounts above $15,000, up to an annual claim limit of at least $60,0001 July 2025 (Stage 2)• Standardisation of allowable exclusion clauses• Introduction of age-differentiated premiums for those aged 50 and below, and those aged above 50• Requirement for insurers to reimburse hospitals directly upon the admissibility of the claimPlease visit MOM's website here for more information on the MI enhancements.

What is “Excess” in a motor policy?

Excess, also known as the deductible, is the first amount of the claim that the policyholder needs to bear in view of the claim.

Do I still need to make an accident report even if there are no damages to my vehicle or a private settlement had been reached between parties involved?

Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, it is a requirement that an accident report be lodged in any of our Approved Reporting Centres within 24 hours or by the next working day. Your insurer will do the necessary and review the matter upon receiving the signed Private Settlement form.

Can I name a family member in more than one policy with ECICS on Comprehensive Family NCD Builder Plan?

Yes, so long as the driver has a valid driving license and fulfils our underwriting criteria as named driver, you can purchase this plan and add them as a named driver in the Comprehensive Family NCD Builder Plan.

How do I add Family members to be eligible for Comprehensive Family NCD Builder Plan?

Just simply select our Comprehensive Family NCD Builder Plan during purchase and add your family members as named drivers.

If the policyholder experience an accident claim on the Comprehensive Family NCD Builder Plan what will happen to all the Family NCD members who are in the policy?

All earned Family-NCD will be reduced according to the GIA NCD framework (https://gia.org.sg/). However, with the Family NCD benefit still in place, it means all the Family NCD members can continue to earn 10% with each year of safe driving (max at 50%).

Do you cover everyone who use my motorcycle?

All riders need to be named in the policy. Unnamed riders are not covered.

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