Protecting for a
BETTER tomorrow

At ECICS, we’ve been protecting individuals and businesses in Singapore since 1975. As a homegrown general insurer, we offer dependable insurance solutions — from motor and maid insurance to commercial and specialty coverage — backed by dedicated support and fast, fair claims.

A Singapore Insurer Built on Reliability and Relationships

Established in 1975, ECICS has grown alongside Singapore — earning the trust of families, employers, and businesses across the nation. As a licensed general insurer regulated by the Monetary Authority of Singapore (MAS), we specialise in providing practical, straightforward insurance solutions tailored to local needs. Our portfolio includes motor insurance, maid insurance, home content insurance, personal accident coverage, commercial vehicle insurance, and other business protection plans.

What sets ECICS apart is our commitment to people. We believe insurance should be accessible, reliable, and personal. Whether you’re protecting your vehicle, safeguarding your home, or managing business risks, our team is here to guide you through every step — from quote to claim. With decades of experience and a strong local presence, ECICS continues to support the evolving needs of our community, delivering peace of mind when it matters most.

Our Milestones

1975
1993
2013
2018
2022
2023
2025

1975

50 Years of Insurance Expertise

Founded in 1975, ECICS began as a specialist in performance bonds and credit insurance, supporting businesses in construction, trade, and finance with the confidence to grow.

1975

50 Years of Insurance Expertise

Founded in 1975, ECICS began as a specialist in performance bonds and credit insurance, supporting businesses in construction, trade, and finance with the confidence to grow.

1993

Backed by IFS Capital, SGX-Listed Financial Group

As a wholly-owned subsidiary of IFS Capital, we leverage the strength of a regional financial powerhouse to expand our solutions and serve our clients better.

1993

Backed by IFS Capital, SGX-Listed Financial Group

As a wholly-owned subsidiary of IFS Capital, we leverage the strength of a regional financial powerhouse to expand our solutions and serve our clients better.

2013

Fully Licensed by Monetary Authority of Singapore (MAS)

ECICS is a licensed general insurer, authorised by the Monetary Authority of Singapore to underwrite and distribute a wide range of insurance products with full independence.

2013

Fully Licensed by Monetary Authority of Singapore (MAS)

ECICS is a licensed general insurer, authorised by the Monetary Authority of Singapore to underwrite and distribute a wide range of insurance products with full independence.

2018

Headquartered at SingPost Centre, Paya Lebar

Our move to SingPost Centre marks a new chapter in our journey—improving accessibility, collaboration, and capacity for future growth in one of Singapore’s thriving commercial hubs.

2018

Headquartered at SingPost Centre, Paya Lebar

Our move to SingPost Centre marks a new chapter in our journey—improving accessibility, collaboration, and capacity for future growth in one of Singapore’s thriving commercial hubs.

2022

Launched Used Car Warranty with Sgcarmart

In collaboration with Singapore’s leading automotive marketplace, we introduced a Used Car Warranty that helped raise buyer confidence and improve standards in the pre-owned vehicle market.

2022

Launched Used Car Warranty with Sgcarmart

In collaboration with Singapore’s leading automotive marketplace, we introduced a Used Car Warranty that helped raise buyer confidence and improve standards in the pre-owned vehicle market.

2023

Tailored Motor Insurance with Inchcape

In collaboration with Inchcape Automotive, distributor of brands like Toyota and Lexus, we launched DriveSure—a custom insurance plan designed for discerning drivers in Singapore.

2023

Tailored Motor Insurance with Inchcape

In collaboration with Inchcape Automotive, distributor of brands like Toyota and Lexus, we launched DriveSure—a custom insurance plan designed for discerning drivers in Singapore.

2025

Celebrating 50 Years of Excellence

2025 marks ECICS’ 50th anniversary — a proud milestone made possible by the trust and support of our partners and customers. As we celebrate this golden chapter, we look ahead with gratitude, innovation, and a continued commitment to protect what matters most.

2025

Celebrating 50 Years of Excellence

2025 marks ECICS’ 50th anniversary — a proud milestone made possible by the trust and support of our partners and customers. As we celebrate this golden chapter, we look ahead with gratitude, innovation, and a continued commitment to protect what matters most.

Why Choose Us

Local and
Homegrown

We understand you because we’re neighbours. We also happen to be one of the few homegrown and locally-owned insurers.

Why Choose Us

Experience

We’ve been around since 1975 and we’re here for good. You may also have heard of our parent (company), IFS Capital (listed on the Singapore Exchange), and PhillipCapital Group.

Why Choose Us

Innovative

We are constantly innovating to serve you with customer-centric solutions and digitally innovative technologies to make insurance as easy and straightforward as possible.

Corporate Related

Frequently Asked Questions

Are the charging benefits stackable?

This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.

Is there any coverage for Outpatient Medical Expenses (For Illness)?

Yes, we offer it as an optional add-on that covers outpatient medical expenses for illness that does not require hospitalisation. This benefit can cover up to $60 per visit, helping to ensure your FDW’s health needs are taken care of without added financial strain.

Who can buy ECICS Home Contents insurance?

The owner/co-owner or tenant/co-tenant of the residential premises.

Can I buy Waiver of Counter Indemnity after my policy has incepted?

No, you are not able to purchase the Waiver of Counter Indemnity after policy has incepted.

Does my occupation affect my premium?

Yes, our premiums are dependent on the Insured Person's occupation class. Class 1: Professionals/persons engaged in indoor & non-manual work in non-hazardous places. Examples: Accountant, Banker/Finance Officer, Lawyer, IT Professional, Teacher. Class 2: Professionals/persons engaged in work of an outdoor or supervisory nature or involved occasionally in manual work whose duties do not involve the use of tools or machinery or exposure to any special hazard. Examples: Property Agent, Sales Executive, Nurse, Chef, Physiotherapist. Class 3: Professionals/persons engaged in manual work, involving the use of tools or machinery but not of a particularly hazardous nature. Examples: Electrician, Car Mechanic, Commercial Driver, Gardener, Painter.

If I cancel my policy, will I be entitled to a refund?

Refund Policy (Upon Policy Termination):0 to 30 days in force – 80% refund of premium31 to 90 days in force – 50% refund of premium91 to 180 days in force – 30% refund of premium181 days and beyond – No refund100% of the premium will be refunded if:a) The Policy is cancelled within 90 days from the policy effective date and replaced with a new ECICS Enhanced MaidAssure policy; orb) The In-Principal Approval (IPA) is terminated and the FDW did not enter Singapore.Provided there shall be no refund if: • Any claim has been made or has arisen under the Policy; or • The premium refund is less than $27.25 (inclusive of GST). Please refer to General Conditions point 19 of the policy wording for the full cancellation terms and conditions.

How do I submit a motor claim that involves Theft or Fire or Acts of Vandalism?

Proceed to any of our Approved Reporting Centres within 24 hours or by the next working day with a copy of the police report. We will proceed to process the Fire or Acts of Vandalism claims once investigation is completed. For Theft cases, as the police will need three months to complete their investigation therefore we will only pay out the claim after the investigation is completed.

What to do in the event of an accident?

Please remain calm and check that nobody is injured. If someone is injured, you will need to call the ambulance at 995 and police at 999 immediately. You must also not shift your vehicle from its original position.You can contact our accident-assistance support available on 24/7 at +65 6206 5588 (option 9).

How do I make a windscreen claim?

Please repair your windscreen at an ECICS Authorised Workshop. Call the workshop of your choice and they will help you file your claim and advise you accordingly. Click HERE for a copy of the Windscreen claim form.If the windscreen claim is of criminal or vandalism-related, a police report must be made. A copy of the police report must be submitted to your choice ECICS Authorised Workshop.

Does the NCD Protector protect all the Family NCD members?

No, it does not. ECICS NCD Protector only protects the policyholder/insured. It does not extend to cover all the Family NCD members.

If the policyholder made a NCD withdrawal, will it affect all the Family NCD members?

No, all earned Family-NCD remains intact so long as the policy is in-force. Each Family NCD member can only utilize their Family-NCD once with us and is not transferrable.

What does your Motorcycle insurance cover?

We have 3 plans to suit your needs. The Comprehensive plan covers loss or damage to your motorcycle, as well as third party liability for bodily injury and property damage.

Do I need Motorcycle insurance in Singapore?

Yes, it is illegal to use a vehicle in Singapore without a valid insurance cover. At a minimum, you must have third-party insurance, which covers injury or damage caused to other people and their property.

Do you cover everyone who use my motorcycle?

All riders need to be named in the policy. Unnamed riders are not covered.

Do you offer NCD Protector for Motorcycle insurance?

Yes, ECICS motorcycle insurance policy comes with complimentary No Claim Discount Protector. It is free for our customers as long as you have NCD 10% and above.

Does your Motorcycle insurance cover me while I am riding in Malaysia or Thailand?

Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.

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