We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
The moment the policy has lapsed/ceased, the Family NCD benefit will likewise cease. All earned Family-NCD will be forfeited. However, we understand that there could be various reasons why customers may temporarily not own a car therefore do consult us to see how we can help.
A wide range of machinery can be covered such as manufacturing machines, construction machines (excavators, cranes, etc) and printing machines.
No, all pre-existing conditions are not covered.
In the event of an accident involving your registered vehicle, your insurer for your motor insurance policy must have paid out a claim amount higher than your policy excess in order for you to seek reimbursement on the excess you have paid from your ECICS Motor Excess Protector Insurance Policy. If the claim amount paid out is lower than your policy excess, you will not be able to seek reimbursement from your ECICS Motor Excess Protector Insurance Policy.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
Enhanced MaidAssure is a comprehensive insurance plan for your Foreign Domestic Worker (FDW) that covers the following benefits:- Accidental Death or Permanent Disablement,- Hospital & Surgical Expenses,- Replacement/Re-hiring Expenses,- Wages & Levy Reimbursement,- Repatriation Expenses,- Insurance bond guarantee.For more information, please refer to the policy wording. Alternatively, feel free to call us at +65 6206 5588, WhatsApp us at +65 8956 5588, or email us at customerservice@ecics.com.sg.
Here's how you can determine the effective date based on each situation:For New FDW:The policy's effective date should be the date your FDW arrives in Singapore. This ensures that insurance coverage begins when the FDW starts her employment duties upon arrival in the country.For Transferred FDW:The policy's effective date should be the day you wish to apply for the issuance of her work permit at MOM. This ensures that insurance coverage is in place when the FDW's work permit is processed and approved for transfer to your employment.For Renewal FDW:The policy's effective date should be one day after the current work permit's expiry date. This ensures that insurance coverage seamlessly continues without any gaps when renewing the FDW's work permit for continued employment.
The coverage period for our Enhanced MaidAssure is 14 months or 26 months with the additional 2 months included as mandated by the Ministry of Manpower (MOM) in case the FDW overstays in Singapore after her work permit expires.
We accept payment via Visa/Master Retail Debit or Credit Card online.
To implement for MI policies, renewals or extensions with start date effective from:
1 July 2023 (Stage 1)
• Introduction of a co-payment element* for employers and insurers for amounts above $15,000, up to an annual claim limit of at least $60,000
1 July 2025 (Stage 2)
• Standardisation of allowable exclusion clauses
• Introduction of age-differentiated premiums for those aged 50 and below, and those aged above 50
• Requirement for insurers to reimburse hospitals directly upon the admissibility of the claim
Please visit MOM's website here for more information on the MI enhancements.
You will not be entitled to a cancellation refund if there is a claim made under your Private Motor Car insurance policy.
Generally, No Claim Discount Protector (NCDP) are not transferrable from one insurer to another insurer. However, we recognize other insurers’ NCDP.
ECICS will be transmitting the details of your Private Car Policy to LTA upon successful enrolment within 3 business days. Please contact our mainline if you require support to urgently submit to LTA for online road tax renewals. Alternative, you can proceed to LTA office with the Certificate of Insurance to physically renewal your road tax at LTA office. Our mainline number is +65 6206 5588 (Mon - Fri excluding Public Holiday, 8:30am - 6:00pm).
The Family-NCD will not be affected as it follows the policy's claim experience. However, his past accident history will be taken into consideration when the Family NCD member get a new quote from us.
Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, it is a requirement that an accident report be lodged in any of our Approved Reporting Centres within 24 hours or by the next working day. Your insurer will do the necessary and review the matter upon receiving the signed Private Settlement form.
Our policy covers you when you ride your motorcycle in West Malaysia, the Republic of Singapore and that part of Thailand within 80.5km of the border between Thailand and West Malaysia.