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What is the ECICS Shell Fuel e-Voucher Promotion?

It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.​

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What is the promotion period?​

From 15th November 2025 to 15th February 2026, both dates inclusive.​

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​ What types of policies qualify?

Only Comprehensive Private Car Insurance policies from ECICS are eligible. Electric Vehicles (EVs) are excluded.​

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Where can I use the Shell Fuel e-Voucher?​

Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html​

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Can I get the promotion if I purchase through an intermediary?

Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.​

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How much is the Shell Fuel e-Voucher worth?​

New customers can receive S$100, and renewal customers S$60, subject to terms and conditions.​

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What if I have multiple vehicles insured with ECICS?​

If you purchase a new ECICS Comprehensive Private Car Insurance policy for a different vehicle not currently insured by ECICS, you are eligible for S$100 Shell Fuel e-Voucher for the new vehicle.​

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How will I receive my Shell Fuel e-Voucher?​

You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.​

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What if I provided the wrong email address?​

ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.​

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Can I exchange the Shell Fuel e-Voucher for cash?​

No, the voucher cannot be encashed.​

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Am I eligible for the Shell Fuel e-Voucher Promotion if I have made claims on my policy?​

Renewal policyholders who have made one (1) or more claims during the current policy year are not eligible for this promotion.​

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I have an enquiry on this promotion. Who do I contact?​

For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.​

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What if I cancel my policy?​

If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.​

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