We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg

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Every named driver earn 10% Family-NCD (up to 50%) for each year of safe driving as a family without any accidents - even if they don't own a car.
When your family member buys their own car, their accumulated Family-NCD can be used to reduce their insurance premium with ECICS.
Includes personal accident coverage up to $80,000 for your family members, child seat protection up to $300, and car key replacement cover up to $300.
Get 24/7 roadside assistance, and up to 10 days courtesy car while your vehicle is being repaired.




Terms and conditions apply. Discount is automatically applied. Not stackable with other promos.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
If you cancel your policy, you will still keep your Tesla Fractional Shares. However, to be eligible for these shares, we advise you to maintain your policy for at least three months. This timeframe allows for the reconciliation process. Additionally, your policy must be active when the shares are credited to your POEMS account.
The promotion runs from 1 April 2026 to 31 October 2026.
Yes, Policyholders that are existing Phillip Securities clients can receive up to S$50 worth of Tesla Fractional Shares with each Tesla Motor Insurance policy purchase or renewal through ECICS, subject to the promotion's terms and conditions.
No, the value of Tesla Fractional Shares credited for this campaign cannot be encashed.
Yes, you will qualify for this promotion when you renew your Tesla Motor Insurance, as long as no claims have been filed during the policy year.
For questions regarding the crediting of Tesla Fractional Shares, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.
The Policyholder must consent to the PDPA (Personal Data Protection Act 2012), and their name and NRIC must match the records in their POEMS account. Any additional information required will be requested by POEMS.
The Tesla Fractional Shares for this campaign will be processed and credited to the specified Policyholder's POEMS account within 3 to 4 months following the policy activation date (please note this is different from the purchase date of your policy).
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
You will receive a redemption link via the email address provided during your insurance application within 3 to 4 months from your policy activation date. The Shell Fuel e-Voucher will be credited to your Shell App upon successful redemption.
ECICS and Shell are not responsible if the voucher cannot be delivered due to an invalid or incorrect email address.
From 15th November 2025 to 15th February 2026, both dates inclusive.
For assistance, please contact us at +65 6206 5588 or email customerservice@ecics.com.sg. Our operating hours are Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays.
Renewal policyholders who have made one (1) or more claims during the current policy year are not eligible for this promotion.
Is this promotion available for all Tesla models?
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
The promotion runs from 1 April 2026 to 31 October 2026.
Can I purchase through an intermediary?
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
The promotion runs from 1 April 2026 to 31 October 2026.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.