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Time to Renew Your Car Policy?

Stay protected on the road with a quick and easy renewal process. Ensure continuous coverage for your car with our flexible, affordable options.

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Making a claim Simple and hassle-free.



Claims Process & Support

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Making a claim Simple and hassle-free.



Claims Process & Support

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Frequently Asked Questions

What are the terms and conditions for the campaign?

The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.

What should I do if I encounter issues opening my POEMS account?

For questions about opening your POEMS account, please contact Phillip Securities' Customer Experience Unit at 6351 1555 or talktophilip@philip.com.sg.

What plan types qualify for this promotion?

Comprehensive Plan or Comprehensive – Family NCD Builder Plan.

What is the time coverage for our Tesla Motor Insurance?

The coverage period for our Tesla Motor Insurance is 12 months or 24 months subject to Break And Review Clause.

I am purchasing a Tesla Motor Insurance policy from one of ECICS's partners, am I eligible for this campaign?

Yes, Tesla Motor Insurance policies bought either directly from the ECICS website or through one of ECICS's partners are both eligible for this campaign.

What are the terms and conditions for the campaign?

The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.

Can I purchase additional Tesla Fractional Shares beyond the promotion limit?

Yes you can purchase additional Tesla Fractional Shares using your POEMS account.

What happens to my Tesla Fractional Shares if I cancel my policy before three months?

If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.

Can I transfer the benefits to another account?

No, the benefits are non-transferable and will be credited to the Charge+ account linked to the insured vehicle.

Are the charging benefits stackable?

This benefit can’t be combined with other Charge+ charging offers, but it may be stacked with ECICS Insurance promotions if you meet the qualifying criteria. Do check our promotions page to find out more.

How can I redeem my benefits?

For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.

What if I have multiple EV policies?

The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.

When will I receive my charging benefits?

Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.

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Is this promotion available for all Tesla models?

Yes. If your Tesla model is not listed when obtaining a quote, please call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH) for assistance.

Am I eligible for this promotion if I purchase my policy through an intermediary?

Yes. You are eligible for this promotion whether you purchase your policy directly through the ECICS website or via one of our authorised intermediaries.

What plan types qualify for this promotion?

Comprehensive Plan or Comprehensive – Family NCD Builder Plan.

I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

When does this promotion end?

The promotion runs from 1 April 2026 to 31 October 2026.

Do I need to apply for the coverage upgrades?

No — the upgrades are automatically included when you renew your eligible plan during the promotion period.

When does this promotion end?

The promotion runs from 1 April 2026 to 31 October 2026.

I have an enquiry — who do I contact?

Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).

Who is eligible for the renewal promotion?

Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.

Can I renew through an intermediary?

Yes — renewals via the ECICS website or through our intermediaries are both eligible.

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