We’re Here To Help
Call us: +65 6206 5588
Email us: customerservice@ecics.com.sg
Stay protected on the road with a quick and easy renewal process. Ensure continuous coverage for your car with our flexible, affordable options.
Renew today and drive with
confidence!


Yes, you must have a POEMS account under the Policyholder's name to be eligible for the campaign.
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
This promotion applies to all private EV car insurance with ECICS. It excludes individual private hires and car fleets.
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
Yes, Policyholders that are existing Phillip Securities clients can receive up to S$50 worth of Tesla Fractional Shares with each Tesla Motor Insurance policy purchase or renewal through ECICS, subject to the promotion's terms and conditions.
The campaign is subject to specific terms that ECICS can change or terminate without notice, and its decisions are final; in case of inconsistencies with promotional materials, the official terms apply, governed by Singapore law and courts, with no third-party enforcement.
Yes you can purchase additional Tesla Fractional Shares using your POEMS account.
If you cancel your policy within three months of activation, you will forfeit eligibility for the Tesla Fractional Shares promotion.
The promotional period lasts from 9th May 2025 to 31st December 2025 (both dates inclusive)
The Benefit shall be limited to one redemption per Qualifying Policy. Policyholders with multiple Qualifying Policies may be eligible for multiple redemptions.
Yes, for help with account issues, please contact the Charge+ team directly as they manage the platform. Their contact details and your enquiry can be submitted here: https://www.chargeplus.com/about
For details on how to redeem your benefits, please refer to the steps outlined above in the main section and perform the redemption HERERedemption steps:a. Download the Charge+ App b. Sign up for a Charge+ account c. Visit google form link in the Charge+ Promotion Page and indicate your chosen redemption option. Do note that the mobile number used to sign up for the Charge+ account must be the same number used to sign up for the Qualifying Policy.d. Your benefit will be activated in your account within approximately 8 weeks upon fulfilling the eligibility conditions.
Your benefits will be credited into your account after you have fulfilled the promotion eligible criterias and with at least 90 days of effective coverage period for your policy. This means you should received your benefit in around 3 to 4 months' time.
No, the voucher cannot be encashed.
Yes, the promotion applies to purchases made directly or through an intermediary unless otherwise informed.
If you cancel your policy within 90 days, you’ll no longer be eligible for the Shell Fuel e-Vouchers.
Shell Fuel e-Voucher can be used for fuel purchases at participating Shell service stations in Singapore. Locate your nearest Shell station here: https://www.shell.com.sg/shell-service-station/shell-station-locator.html
It is an online promotion by ECICS Limited offering Shell Fuel e-Vouchers to policyholders who purchase or renew ECICS Comprehensive Private Car Insurance policies.
Is this promotion available for all Tesla models?
Comprehensive Plan or Comprehensive – Family NCD Builder Plan.
The promotion runs from 1 April 2026 to 31 October 2026.
Can I purchase through an intermediary?
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Existing ECICS Tesla policyholders renewing a Comprehensive or Family NCD Builder Plan with no claims in the past 3 years.
The promotion runs from 1 April 2026 to 31 October 2026.
Call +65 6206 5588 or email customerservice@ecics.com.sg (Mon–Fri, 9am–6pm, excl. PH).
Yes — renewals via the ECICS website or through our intermediaries are both eligible.
No — the upgrades are automatically included when you renew your eligible plan during the promotion period.